Do you have any suggestions, questions or problems regarding EJBM? Use this online feedback tool to contact us in seconds – and remain anonymous if you wish.
Your feedback goes directly to the responsible person at EJBM – for example, the kitchen management or reception.
Would you prefer to address a specific person? Here you can find an overview of our staff members and their contact options.
Yes. Our feedback forms do not transmit personal or technical data by default. We also ensure that only the staff members directly concerned with your feedback can read it.
If you’d like us to get back to you, feel free to leave a contact option, such as an email address. You are in the best position to judge the impact this will have on your anonymity.
How quickly is my feedback processed? When will you reply?
We aim to respond to you as soon as possible during business days. In most cases, we can inform you right away about the expected time we need to take care of it.
We try to avoid delays in responses or processing (e.g., due to staff illnesses).
Please note that we cannot reply to anonymous feedback – but it will, of course, still be addressed.
Spider under the bed? Window stuck in the seminar room? Wi-Fi not working? Let us know!
Here you can report issues on these topics: Sleeping rooms, seminar rooms, common rooms, sanitary facilities, furniture, technical and other equipment, outdoor areas, and similar topics.
Are you comfortable with your group? Are your concerns being taken care of? Or do you have feedback on our educational activities? Sometimes (international) exchange isn’t easy – we’re here to help!
Here you can give feedback on these topics: Group management, support, EJBM staff, other participants/guests, methods, workshops, counseling, and similar topics.
Does our kitchen team meet your taste? Do you have suggestions for new dishes or service improvements? We’re all ears!
Here you can report issues on these topics: Food quality, food options, service, cleanliness, and similar topics.
Europäische Jugendbildungsstätte Magdeburg
bei der Bildungsnetzwerk Magdeburg gGmbH
Lüttgen-Ottersleben 18a
39116 Magdeburg
